Related topics: facial expressions · emotional

In the digital age, managers can't ignore #angrycustomers

In a digital age where dissatisfied consumers vent their concerns through biting viral videos, nasty blog posts or negative online comments, managers need to develop strategies to soothe angry customers in person as well ...

Positive words: the glue to social interaction

(Phys.org) -- Scientists at ETH Zurich have studied the use of language, finding that words with a positive emotional content are more frequently used in written communication. This result supports the theory that social ...

Can your phone double up as your life-coach?

(Phys.org)—Researchers are developing a smartphone platform that enables careful monitoring of lifestyle to pinpoint and help avert triggers for stress and negative emotion.

Shame about poverty often increases poverty

Shame is more common among people who have financial difficulties and is often accompanied by behavior that actually can perpetuate poverty. For example, money is spent on status symbols instead of basic necessities, and ...

page 4 from 15