Food delivery services should give customers a voice, respond quickly to complaints and proactively apologize when things go wrong, according to a new study which explores what companies can do to rebuild trust after failures.
Social Sciences
Sep 26, 2022
0
33
There is an open question among pundits and researchers: Do more Americans believe in conspiracy theories now than ever before?
Social Sciences
Sep 20, 2022
0
7
Imagine you have years-worth of research and it is dismissed by a 15-word rejection letter from a journal editor. That has happened to us.
Social Sciences
Sep 14, 2022
0
5
In a study published in Climatic Change, researchers from the Xishuangbanna Tropical Botanical Garden (XTBG) of the Chinese Academy of Sciences tried to explore how emotions of fear or hope affect curriculum-based climate ...
Social Sciences
Sep 9, 2022
0
26
Researchers from Vrije Universiteit Amsterdam, Dartmouth College, Babson College, and LUISS University published a new paper in the Journal of Marketing that shows how to de-escalate customer anger on social media sites by ...
Economics & Business
Aug 31, 2022
0
9
Dogs and humans clearly have a special bond. But do dogs, like humans, produce more tears at times when they are flooded with emotion? A new study reported in Current Biology on August 22—which may be the first to look ...
Plants & Animals
Aug 22, 2022
0
130
"Dark tourism" experiences—sites and museums associated with violence, tragedy and war—draw millions of travelers each year. New research suggests that exploring one of the darkest chapters in mankind's history—the ...
Social Sciences
Aug 15, 2022
0
27
Anxiety and fear went hand in hand with trying to learn more about COVID-19 in the early days of the pandemic in the United States—and the most distressed people were turning on the television and scrolling through social ...
Social Sciences
Jul 21, 2022
0
3
As missions for deep space exploration and space habitats are put on the agenda, astronauts need to withstand being tested by multiple stressors in confined and isolated conditions during such long flights, especially because ...
Space Exploration
Jul 6, 2022
0
20
Children's attitudes towards learning languages and their willingness to see themselves as 'multilingual' are influenced far more by the views of their parents than by their teachers or friends, new research indicates.
Education
May 3, 2022
0
3
