Related topics: research in motion

Emoticons may signal better customer service

Online customer service agents who use emoticons and who are fast typists may have a better chance of putting smiles on their customers' faces during business-related text chats, according to researchers.

Battle of ideas pits tech talent in London docks

The clicking of keyboards fills the hall at a former London dockyard hosting a 24-hour "hackathon" to design applications ranging from the whimsical to the practical and even the potentially life-saving.

Japan's mobile app Line reviving IPO plans

Line, the popular messaging app launched in the aftermath of Japan's earthquake and tsunami, is set for an initial public offering as early as this year, a report said Thursday, after shelving plans for a listing in 2014.

WhatsApp adds messaging from Web

The popular mobile messaging application WhatsApp, acquired by Facebook last year for nearly $22 billion, unveiled a new service Wednesday for sending messages from a Web browser.

At The Gadget Show: BlackBerry promotes security expertise

BlackBerry says it will use its expertise in secured messaging services to offer new ways for cars, home appliances and other devices to communicate with each other while keeping data secure and private.

Yahoo wants to invest in Snapchat: report

Flush with cash from its investment in Alibaba, Yahoo is angling to buy into hot mobile messaging startup Snapchat, the Wall Street Journal reported on Friday.

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