Customer service calls can be frustrating for consumers and agents alike. But MIT spinout Cogito believes it can use behavioral analytics to make those experiences less onerous.
CSIRO's social media analysis software is helping organisations make sense of massive volumes of social media traffic, according to a services research specialist speaking at the Big Data Conference in Sydney next week.
Contrary to popular belief, the ups and downs of romantic relationships have a greater effect on the mental health of young men than women, according to a new study by a Wake Forest University sociology professor.
Online dating has not only shed its stigma, it has surpassed all forms of matchmaking in the United States other than meeting through friends, according to a new analysis of research on the burgeoning relationship industry.
Stressed at work? Tired of sitting down? You could go for a run or a long walk, or maybe just lie in a park. But it's not so easy if you are a taxi driver and any time out means missing the chance of a fare. Taxi drivers ...
(Phys.org) -- Excessive Internet usage has been linked to an array of problems, from structural changes in the brain to depression, poor social skills, violent outbursts and sexual promiscuity. In China, concerns about Internet ...
(AP)—A British computer hacker's decade-long struggle to avoid trial in the U.S. over alleged breaches of military and NASA networks ended in success Tuesday, as the U.K. government ruled he was unfit to face charges there.
Organisations demonise whistleblowers leaving some suicidal in an attempt to paint them as mentally ill and discredit their claims, according to new research.
(Phys.org) -- An Australian study led by the University of Adelaide has debunked the belief that owning a home is a recipe for happiness.
Government pressure on schools to abandon programmes which promote wellbeing will have 'disastrous' effects on vulnerable pupils, according to University of Manchester research.