The evolutions of religion in the workplace in France

In France, the principle of laicity is a pillar of society, and it is unusual to display one's spirituality and religiosity in the workplace. However, since the early 2010s, the succession of cases leading to court decisions ...

In the digital age, managers can't ignore #angrycustomers

In a digital age where dissatisfied consumers vent their concerns through biting viral videos, nasty blog posts or negative online comments, managers need to develop strategies to soothe angry customers in person as well ...