Should AI read your college essay? It's complicated

In a new study, researchers developed a series of artificial intelligence tools that can scan through essays in college applications, picking out evidence of key personal traits. That includes qualities like leadership and ...

Complaints are different when customers think a company cares

When a consumer has a bad experience involving a company's products—be it purchasing a car with a safety defect, becoming the victim of a data breach or having baggage lost by an airline—you might think he or she wouldn't ...

Detecting influence campaigns on X with AI and network science

In the age of generative-AI and large language models (LLMs), massive amounts of inauthentic content can be rapidly broadcasted on social media platforms. As a result, malicious actors are becoming more sophisticated, hijacking ...

What can AI learn about the universe?

Artificial intelligence and machine learning have become ubiquitous, with applications ranging from data analysis, cybersecurity, pharmaceutical development, music composition, and artistic renderings.

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