Skype recovering after major outage

Skype was recovering on Thursday from a major outage that left millions of people unable to use the popular Internet communication service.

Investors pour $1 mn in app that just says 'Yo'

A new instant messaging app that only allows users to send a single word to their friends is quickly becoming a hot commodity, raising $1 million in two months, US media reported Wednesday.

China's Alibaba to launch mobile operating system

China's leading e-commerce company Alibaba said Friday it will launch a mobile operating system, joining industry giants Google and Apple in providing software for smartphones.

What digital divide? Seniors embrace social technology

Contrary to popular belief, older adults enjoy emailing, instant messaging, Facebook and other forms of social technology. Not only that, but such online networking appears to reduce seniors' loneliness and even improve their ...

Emoticons may signal better customer service

Online customer service agents who use emoticons and who are fast typists may have a better chance of putting smiles on their customers' faces during business-related text chats, according to researchers.

Reports of e-mail's death have been greatly exaggerated

All the ballyhoo that social networking sites such as Twitter and Facebook are diminishing our need for e-mail can be best summarized by paraphrasing Mark Twain: Reports of e-mail's death have been greatly exaggerated.

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