Feeling rushed at the food ordering kiosk? You're not alone

If you've been to a fast-food restaurant recently, you've probably noticed that self-service kiosks are beginning to replace human workers. But as you go to place your order and the lunch-rush crowd grows behind you, have ...

Restaurant customers willing to pay more for local food

Not only are restaurant patrons willing to pay more for meals prepared with produce and meat from local providers, the proportion of customers preferring local meals actually increases when the price increases, according ...

Cash talks when overbooked hotel guests walk

Cash bonuses can help hotel operators lure back disappointed customers who were displaced during overbooking snags, according to Penn State researchers.

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