Five practices fight fake online reviews, build consumer trust

The right online review can win over a new customer or convince them to take their business elsewhere, but not every review is an honest product or service assessment. Bad actors looking to boost their sales have paid for ...

Study examines the impact of fake online reviews on sales

Can you really trust that online product review before you make a purchase decision? New research has found that the practice of faking online product reviews may be more pervasive than you think.

How groups and individuals spread racist hate online

Living in a networked world has many advantages. We get our news online almost as soon as it happens, we stay in touch with friends via social media, and we advance our careers through online professional networks.

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