Calculating ongoing financial costs of climate change

A pair of financial analysts, one with the Reserve Bank of New Zealand, the other from Victoria University of Wellington, also in New Zealand, has conducted a global analysis of financial losses due to climate change. In ...

The costs and benefits of addressing customer complaints

Researchers from Michigan State University, University of South Florida, St. John's University, and American Customer Satisfaction Index (ACSI) published a new paper that analyzes relationships between customer complaints, ...

Whales' signals reveal retreat from ill-fated oil rig

A technique that monitors whales through the sounds they emit has answered a key issue raised by the explosion of the Deepwater Horizon oil rig in the Gulf of Mexico two years ago this month.

Fully-owned NBCUniversal boosts Comcast 2Q results

The decision by Comcast Corp., the country's largest cable company, to buy out General Electric in NBCUniversal looks like a smart one, as the media conglomerate posted strong results for the second quarter.

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