Customer feedback helps spur employee creativity

Empowering customers to give feedback to service providers can have a key motivational impact on employees' creativity and customer satisfaction, two important service outcomes, according to a new study by management experts ...

Corporate culture can affect company performance, research says

Criticism of e-commerce giant Amazon.com's corporate culture in recent weeks has created a media firestorm, but a new study by the University of Kansas School of Business may shed light on the financial link between corporate ...

Optimism beats workplace cyberbullies

Workers who see the 'glass-half-full' rather than half-empty, can cope better with the stress of cyberbullying in the workplace.

Spouse's attitude affecting your job?

(Phys.org) —For better or worse, your spouse's opinion about your job matters more than you might realize, according to a new study headed by Julie Holliday Wayne, associate professor in the School of Business.

Awakening the dormant potential of e-government

E-government holds the promise of gains in efficiency and satisfaction for case workers. In Denmark, seven government ministries have already undergone a full digital changeover. Now researchers have adapted the model for ...

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