Solar system fingerprints found in memories of ESA flotilla

Memories of solar impact from seven ESA spacecraft have been collected and analyzed in a first-of-its-kind study to better understand the radiation environment in space. Huge amounts of engineering data has been used to reveal ...

Customer service is an emotional experience

You can probably recall a customer service experience that left you feeling good. A recent study has shown not only that positive emotion from sales staff is contagious to a customer, but that a satisfied customer also improves ...

Researcher finds diary entries are akin to tweets

( -- Lee Humphreys, assistant professor of communication, is studying the stunning similarities between 18th- and 19th-century diary entries and Twitter tweets.

John Quincy Adams tweeting thanks to Mass. society

(AP) -- It seems John Quincy Adams was way ahead of his time. A high school student touring the sixth U.S. president's archives recently noticed his bite-sized diary entries looked a lot like tweets.