Researcher finds diary entries are akin to tweets

( -- Lee Humphreys, assistant professor of communication, is studying the stunning similarities between 18th- and 19th-century diary entries and Twitter tweets.

John Quincy Adams tweeting thanks to Mass. society

(AP) -- It seems John Quincy Adams was way ahead of his time. A high school student touring the sixth U.S. president's archives recently noticed his bite-sized diary entries looked a lot like tweets.

Customer service is an emotional experience

You can probably recall a customer service experience that left you feeling good. A recent study has shown not only that positive emotion from sales staff is contagious to a customer, but that a satisfied customer also improves ...

Solar system fingerprints found in memories of ESA flotilla

Memories of solar impact from seven ESA spacecraft have been collected and analyzed in a first-of-its-kind study to better understand the radiation environment in space. Huge amounts of engineering data has been used to reveal ...