New research from the University of Alberta's School of Business shows airports perform better—with improved customer service, fewer cancelations and delays, and more routes—when purchased by private investors.
Economics & Business
Mar 30, 2023
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Science requires data, and survey research is one important means of gathering it. Surveys provide a scientific way of acquiring information that is used to inform policy decisions, guide political campaigns, clarify the ...
Education
Mar 28, 2023
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British students wanting to get ahead in the world of work should be studying an additional language. New research from the University of Portsmouth, based on the analysis of job adverts targeted at graduates, shows a high ...
Economics & Business
Jan 24, 2023
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2
Imagine messaging an artificial intelligence (AI) chatbot about a missing package and getting the response that it would be "delighted" to help. Once the bot creates the new order, they say they are "happy" to resolve the ...
Economics & Business
Dec 22, 2022
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23
Chatbots are expected to drive 95% of online customer service interactions by 2025 but QUT research has found a failure to meet customer expectations is also driving frustration among users, reducing their likelihood of making ...
Social Sciences
Oct 18, 2022
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Californians sweltering in the West's lengthening heat wave were asked to reduce air conditioning and cut other electricity use again during critical hours Friday and again Saturday to prevent stress on the state's electrical ...
Environment
Sep 3, 2022
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17
While arts and cultural organizations across the U.S. have increasingly prioritized diversifying their customer base, many struggle to know if their efforts are moving the needle.
Economics & Business
Jul 26, 2022
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The next time you find yourself in a situation that could earn you money, you might do well to keep your confidence in check.
Social Sciences
Jul 21, 2022
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32
Robots, artificial intelligence, and other automation technologies enable companies to produce more. They also displace workers from their jobs, wreaking havoc on those who have no other training and are financially vulnerable.
Economics & Business
Jun 27, 2022
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43
Ensuring the presence of variety-seeking customers in the targeted local market, recruiting vendors with a differentiated and only slightly overlapping offer, and alleviating price competition between platform and vendors ...
Economics & Business
Apr 4, 2022
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