When purchasing items online, reading customer reviews is a convenient way to get a real-world account of other people's opinions of the product. According to a new study in the Journal of Consumer Research, negative reviews ...
Social Sciences
Apr 15, 2014
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(Phys.org) —Word choice in online restaurant reviews reveals much about people's inner worlds, according to Stanford research. The study, appearing in the April 7 issue of the journal First Monday, uses software to investigate ...
Social Sciences
Apr 11, 2014
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Before the smartphone, riders summoned a taxi by waving an arm or calling a dispatcher—but mobile apps are changing that, helping both drivers and passengers.
Software
Feb 24, 2013
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(PhysOrg.com) -- Irish computer scientists have developed a system to improve the helpfulness of online customer reviews. In recognition of the quality of their work, the group received a distinguished paper award at the ...
Computer Sciences
Dec 18, 2009
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