(AP) -- AT&T Inc. is pledging to bring 5,000 wireless call center jobs, currently based abroad, back to the U.S. if it is allowed to proceed with its proposed $39 billion acquisition of T-Mobile USA.
Business
Aug 31, 2011
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An emergency call center in the basement of the county jail in Waterloo, Iowa, became the first in the country to accept text messages sent to "911," starting Wednesday.
Telecom
Aug 5, 2009
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Indian police said Thursday they have arrested nearly two dozen people on suspicion of defrauding people around the world by sending fake pop-up messages warning them that their computers were infected with a virus and offering ...
Internet
Nov 29, 2018
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5
Nearly 40,000 striking Verizon employees will return to work Wednesday after reaching a tentative contract agreement that includes 1,300 new call center jobs and nearly 11 percent in raises over four years but also makes ...
Business
May 30, 2016
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The future can be glimpsed in India's call centers.
Social Sciences
Aug 21, 2015
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22
Mexico's interior minister suggested Wednesday that a mobile software app could help crack down on the country's crippling drug-related crime.
Software
Jul 19, 2012
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Are you having trouble with the dishwasher? Or with a computer, that doesn't work as it should do? Or with an incomprehensible instruction manual for the new book shelf? No problem – there is a service hotline for cases ...
Economics & Business
Apr 5, 2012
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0
A research report in the current issue of the International Journal of Engineering Systems Modeling and Simulation suggests that help desks can be optimized by adding very few extra staff.
Engineering
Aug 26, 2009
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