Facebook on Monday launched a range of AI-powered video-calling devices, a strategic revolution for the social network giant which is aiming for a slice of the smart speaker market that is currently dominated by Amazon and ...
Consumer & Gadgets
Oct 8, 2018
1
64
(PhysOrg.com) -- An Israeli company, eXaudios Technologies, has developed a software application that automatically analyzes the intonation and volume of a person’s speech in real time and translates it into statements ...
While long lines repel some people, they intrigue MIT PhD student Kuang Xu: After all, maybe there's a way to reduce such lengthy waits.
Computer Sciences
Aug 7, 2013
0
0
A research report in the current issue of the International Journal of Engineering Systems Modeling and Simulation suggests that help desks can be optimized by adding very few extra staff.
Engineering
Aug 26, 2009
0
0
Press "1" if you're tired of being on hold! Nobody likes to wait, but since customer service can't be packaged to sit on a shelf ready when we need it, everybody has to "get in line" for help from banks, credit card companies, ...
Economics & Business
Jan 13, 2014
0
0
AT&T is paying $25 million in a settlement with federal regulators over data breaches at call centers in Mexico, Colombia and the Philippines that compromised customer data for some 280,000 U.S. customer accounts.
Internet
Apr 8, 2015
0
18
Are you having trouble with the dishwasher? Or with a computer, that doesn't work as it should do? Or with an incomprehensible instruction manual for the new book shelf? No problem – there is a service hotline for cases ...
Economics & Business
Apr 5, 2012
1
0
An emergency call center in the basement of the county jail in Waterloo, Iowa, became the first in the country to accept text messages sent to "911," starting Wednesday.
Telecom
Aug 5, 2009
0
0
Indian police said Thursday they have arrested nearly two dozen people on suspicion of defrauding people around the world by sending fake pop-up messages warning them that their computers were infected with a virus and offering ...
Internet
Nov 29, 2018
0
5
Virtually every organization is wrestling and experimenting with automation. But most are missing the benefits that come from deep and systemic change. One of the largest failings, in our estimation, is that organizations ...
Robotics
Feb 22, 2019
0
4
