Quality management (QM) leads to healthier small businesses

Many economists have surmised that the health of U.S. small businesses is key to the health of the U.S. economy. In fact, a Forbes article by Ian Shepherdson, "Small Businesses Are The (Missing) Key To A Full Economic Recovery," ...

A new dynamic duo? AI and people skills are changing business

Worried AI is coming for your job? Not so fast … It's more nuanced than that, indicates new research from Nan Jia, the Dean's Associate Professor in Business Administration and an associate professor of strategic management.

How to repair a damaged reputation

A reputation can be damaged by a single mistake, or after months or even years of bad behavior. Organizations may turn a blind eye to such behavior by employees or business leaders, and sometimes it is tacitly enabled by ...

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