How autonomous ships can lead to safer waterways

Even radar, navigation systems, GPS tracking and radio communications don't prevent ships from colliding. In 2017, collisions and groundings made up nearly 40% of all marine accidents, and over half of the total casualties. ...

New evidence of deep groundwater on Mars

In mid-2018, researchers supported by the Italian Space Agency detected the presence of a deep-water lake on Mars under its south polar ice caps. Now, researchers at the USC Arid Climate and Water Research Center (AWARE) ...

Why is customer service so bad? Because it's profitable

It's a familiar scenario: A service provider fails to live up to your expectations and you feel some restitution may be in order. Yet, when you call customer service to voice a complaint, you're faced with an automated voice ...

How to break down work into tasks that can be automated

Virtually every organization is wrestling and experimenting with automation. But most are missing the benefits that come from deep and systemic change. One of the largest failings, in our estimation, is that organizations ...

Why seeing marginalized communities in pop culture matters

It was just four years ago that the social media hashtag #OscarsSoWhite was trending, helping to spark a national outcry regarding the lack of diversity in Oscar-nominated films and Hollywood in general. But it's not just ...

Undersea gases could superheat the planet

The world's oceans could harbor an unpleasant surprise for global warming, based on new research that shows how naturally occurring carbon gases trapped in reservoirs atop the seafloor escaped to superheat the planet in prehistory.

page 2 from 38