Managers often fail to use or understand their own data on customer satisfaction
Despite the millions companies spend to gather information about customer satisfaction, senior managers often fail to understand those customers' expectations.
Despite the millions companies spend to gather information about customer satisfaction, senior managers often fail to understand those customers' expectations.
Economics & Business
Jul 26, 2017
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2
Physicists from the ARC Centre of Excellence for Ultrahigh bandwidth Devices for Optical Systems (CUDOS) developed a new hybrid integrated platform, promising to be a more advanced alternative to conventional integrated circuits. ...
Optics & Photonics
Jul 26, 2017
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7
Even a single urban tree can help moderate wind speeds and keep pedestrians comfortable as they walk down the street, according to a new University of British Columbia study that also found losing a single tree can increase ...
Environment
Jul 26, 2017
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32
The next mega-droughts and subsequent active wildfire seasons for the western U.S. might be predictable a full year in advance, extending well beyond the current seasonal forecast and helping segments of the economy related ...
Environment
Jul 26, 2017
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12
Gradients of molecular signaling factors play an essential role in numerous events in embryonic development, from patterning limb and organ formation to the intricate shaping of the brain and neuroanatomical architecture. ...
Cell & Microbiology
Jul 26, 2017
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1
Lupins produce colourful blossoms and nutritious beans. Just how these plants draw water has now for the first time been observed in three dimensions by a University of Potsdam team at the HZB-BER II neutron source in Berlin. ...
Plants & Animals
Jul 26, 2017
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1
Sit on Disney Research's Magic Bench and you may have an elephant hand you a glowing orb. Or you might get rained on. Or a tiny donkey might saunter by and kick the bench.
Computer Sciences
Jul 26, 2017
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172
(Phys.org)—Astronomers have detected four new giant exoplanets as part of the Hungarian-made Automated Telescope Network-South (HATSouth) exoplanet survey. The newly found alien worlds are about the size of Jupiter, but ...
While it may be frigid and wet on deck, the crew of a modern icebreaker can expect creature comforts inside the ship, even saunas.
Earth Sciences
Jul 26, 2017
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9
Delighted French zoo officials were bursting with joy Wednesday at the news their female panda is pregnant—a first for France.
Plants & Animals
Jul 26, 2017
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142