Smartphones put writing on the wall for paid texts

Text messaging, the simple telecoms service that turned into a global phenomenon, is under threat from free smartphone services and operators need to find alternative revenue streams, analysts say.

Google Glass a hit with early adopters

Back when she was in college, software developer Monica Wilkinson says, she used to dream of "being able to carry a computer in my head," instead of lugging her books and laptop all over campus. As she tried out her new Google ...

Chatbots are cost-effective but can create customer fury

Chatbots are expected to drive 95% of online customer service interactions by 2025 but QUT research has found a failure to meet customer expectations is also driving frustration among users, reducing their likelihood of making ...

Leap adds free nationwide roaming to Cricket

(AP) -- Leap Wireless International Inc. said Tuesday that it's eliminating most roaming fees for its Cricket contract-free wireless service, continuing a series of price cuts and service enhancements in the growing and ...

Google Voice telecom service opens to all in US

Internet giant Google has opened its Google Voice telecommunications service to anyone in the United States interested in using a single telephone number for all of their phones.

FCC to update phone subsidy program for broadband

(AP) -- The federal government spends more than $4 billion a year, collected from phone bills, to subsidize phone service in rural and poor areas. Now, it's considering ways to give those places more for the money: high-speed ...

Amazon streams video to Xbox 360 consoles

Online retail powerhouse Amazon.com on Tuesday announced a collaboration with Microsoft to begin streaming films and television shows to Xbox 360 videogame consoles.

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