News tagged with telephone call center

Call center optimization

A research report in the current issue of the International Journal of Engineering Systems Modeling and Simulation suggests that help desks can be optimized by adding very few extra staff.

dateAug 26, 2009 in Engineering
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UN says 24 dead in Vanuatu after Cyclone Pam

Relief workers tried desperately on Tuesday to reach Vanuatu's remote outer islands that were smashed by a monstrous cyclone, as the United Nations reported that 24 people were confirmed dead and 3,300 displaced ...

dateMar 17, 2015 in Environment
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Putting net neutrality in context

After much litigation, public demonstration and deliberation, the US Federal Communications Commission (FCC) voted 3 to 2 to adopt open internet rules. While the substantive details of the decision are not yet known, the rules ...

dateFeb 27, 2015 in Telecom
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List of search results for telephone call center