News tagged with support technicians

Call center optimization

A research report in the current issue of the International Journal of Engineering Systems Modeling and Simulation suggests that help desks can be optimized by adding very few extra staff.

Aug 26, 2009
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The economics of newly graduated veterinarians

Animals can teach us more about the human body than we might realize. Crack open New York Times bestseller "Zoobiquity," and you'll learn about a human cardiologist's experiences at the Los Angeles Zoo that ...

Dec 24, 2014
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Sony hack adds to security pressure on companies

Faced with rising cybercrime like the attack on Sony Pictures Entertainment, companies worldwide are under pressure to tighten security but are hampered by cost and, for some, reluctance to believe they are ...

Dec 19, 2014
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List of search results for support technicians