Retailers can manipulate consumer regret to beat competitors

Markdown retailers can survive the entry of an everyday low price retailer into a highly competitive market by manipulating price, product availability, and the regret consumers feel when they pay too much or wait till a ...

Microsoft opening mini-shops in Best Buy stores

Microsoft on Thursday announced that it is expanding its real-world retail push with mini-shops inside 600 US and Canadian stores operated by consumer electronics chain Best Buy.

How savvy shoppers undermined India's great cash swap

At 8:15 p.m. on November 8, 2016, India's Prime Minister Narendra Modi delivered a surprise address live on national television. He announced that, at midnight, all 500- and 1,000-rupee notes would cease to be legal tender. ...

Supply chain issues spike shoppers' demands

Twitter is full of jokes, memes, and exasperated ramblings about ongoing supply chain issues. Shortages and delays have been happening throughout the pandemic—who can forget the scramble for toilet paper? But even now, ...

Rite Aid stores no longer shun Apple Pay

Rite Aid stores will start accepting Apple's mobile payment system, Apple Pay, later this month after initially shunning the service in favor of a rival system.

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