Online customer service agents who use emoticons and who are fast typists may have a better chance of putting smiles on their customers' faces during business-related text chats, according to researchers.
The clicking of keyboards fills the hall at a former London dockyard hosting a 24-hour "hackathon" to design applications ranging from the whimsical to the practical and even the potentially life-saving.
Line, the popular messaging app launched in the aftermath of Japan's earthquake and tsunami, is set for an initial public offering as early as this year, a report said Thursday, after shelving plans for a listing in 2014.
The popular mobile messaging application WhatsApp, acquired by Facebook last year for nearly $22 billion, unveiled a new service Wednesday for sending messages from a Web browser.
Already the world's largest, China's online population grew last year but drifted away from Twitter-like microblogs, with the number of microblog users falling by 32 million.
BlackBerry says it will use its expertise in secured messaging services to offer new ways for cars, home appliances and other devices to communicate with each other while keeping data secure and private.
Twitter is trying to make it easier for victims and witnesses of online harassment to report it.
Twitter is expanding its reach into commerce with a new tool called "Offers."
People take to Twitter to talk about everything from politics to breakfast to Justin Bieber in what feels like a chaotic stream of messages. So it may come as a surprise that the conversations on the short messaging service ...
Flush with cash from its investment in Alibaba, Yahoo is angling to buy into hot mobile messaging startup Snapchat, the Wall Street Journal reported on Friday.