Related topics: carbon emissions ยท climate change

Why is customer service so bad? Because it's profitable

It's a familiar scenario: A service provider fails to live up to your expectations and you feel some restitution may be in order. Yet, when you call customer service to voice a complaint, you're faced with an automated voice ...

Malaysia open to proposals to revive MH370 hunt

Malaysia is open to restarting the hunt for Flight MH370 if firms come forward with credible leads and concrete proposals, the transport minister said Sunday, five years on from the plane's disappearance.

UN aviation agency concealed serious hack: media

The Montreal-based United Nations aviation agency concealed for months a hack of its computers and allowed malware to spread throughout the airline industry, Canada's public broadcaster reported Wednesday.

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