Glitch cuts off SoCal Verizon customers

Oct 19, 2005

Verizon engineers are probing a software failure that left thousands of voice and data subscribers in the Los Angeles area without service for up to 12 hours.

The Los Angeles Times said about 150,000 customers were cut off early Tuesday when a computer problem cropped up at a Long Beach switching facility, which led to a corruption of the system's main software and then an ignoble crash that knocked out landline, Internet, some cell-phone service and even 911 capability.

Backup systems failed to deploy for reasons that remained under investigation Wednesday.

The situation caused Long Beach officials to put out emergency informational broadcasts over a commercial radio station.

Other wireless carriers reported problems as well, as people in the affected areas switched to their cell phones after their land lines went down.

Copyright 2005 by United Press International

Explore further: A blue Christmas for Amazon?

add to favorites email to friend print save as pdf

Related Stories

Restaurants experimenting with pay-in-advance tickets

Aug 20, 2014

With restaurant patrons increasingly jumping on the Internet to make reservations, some high-end eateries here and across the country are adding a new tech wrinkle: having their clientele pay for their meal in advance using ...

Recommended for you

A blue Christmas for Amazon?

3 minutes ago

It might be a blue Christmas for Amazon. The world's largest retailer gave a disappointing forecast for the crucial holiday quarter. The company also reported a wider loss than analysts expected for the third ...

Tech firm fined for paying workers $1.21 per hour

1 hour ago

A Silicon Valley company is paying more than $43,000 in back wages and penalties after labor regulators found eight employees imported from India were being treated like they were in an overseas sweat shop while they were ...

User comments : 0