Chatbots are expected to drive 95% of online customer service interactions by 2025 but QUT research has found a failure to meet customer expectations is also driving frustration among users, reducing their likelihood of making ...
Social Sciences
Oct 18, 2022
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Your own voice will likely become the most significant focus for food retailers and restaurants over the next little while. Voice searches are increasingly becoming the norm. A recent study suggests that more than 50 per ...
Consumer & Gadgets
Apr 12, 2019
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You may have heard of the Amazon Echo, a stand-alone speaker with the Alexa voice service built in.
Consumer & Gadgets
Jun 30, 2016
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7
"Just thinking about it makes me break out into hives" reported one man in his 60's. A woman in her 30's said she does everything she can to avoid it, including pretending she doesn't speak English. A woman in her 20's said ...
Other
Apr 7, 2016
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22
The Philippines' civil aviation authority said Tuesday it would allow passengers to use mobile phones and laptops to make calls and access the Internet during flights.
Telecom
Jan 1, 2014
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0
The flurry of rumors and reports surrounding Apple's upcoming iPhone launch have left little to the imagination about what Apple will actually announce Wednesday, but I'm still hoping for a few surprises.
Consumer & Gadgets
Sep 12, 2012
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Microsoft on Thursday unveiled ads for its popular Xbox Live online entertainment service that combine the interactivity of the Internet with old-school television viewing.
Business
Jun 14, 2012
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In-car navigation firm TomTom on Tuesday said it has inked a deal to provide map information to Apple, which a day earlier introduced its own mapping service for iPhones and iPads.
Business
Jun 12, 2012
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0
Online retail powerhouse Amazon.com on Tuesday announced a collaboration with Microsoft to begin streaming films and television shows to Xbox 360 videogame consoles.
Consumer & Gadgets
May 30, 2012
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0
(AP) -- British officials have given their word: "We won't read your emails."
Internet
May 18, 2012
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0
