Faster maintenance for traffic control systems

A new app from Siemens halves the time needed for technicians to service intelligent traffic management systems on highways. The automatic display panels on sign gantries are controlled by sensors, and the exchange of data ...

Expert help from a distance

When electronic devices refuse to work, you rarely find the solution in the manual. Technicians often face similar problems with industrial machines, and companies end up flying in experts from the manufacturer to get things ...

When the right suit matters: Standards on bomb suits

When a bomb technician inspects a potential explosive device, the bulky protective suit might be the only defense he or she has. Bomb suit manufacturers run tests on their protective suits to ensure they can withstand an ...

Call center optimization

A research report in the current issue of the International Journal of Engineering Systems Modeling and Simulation suggests that help desks can be optimized by adding very few extra staff.

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