Flight from self-employment as UK cost of living crisis continues

New analysis of self-employed people in the UK, co-authored by the University of Liverpool Management School, shows an exodus of those who are full-time or who employ others, while most who remain in self-employment have ...

Relying on customer surveys alone may mask poor service

Customer satisfaction surveys are ubiquitous. They blip into our daily lives after dental appointments, haircuts and calls with IT. For businesses, these short questionnaires are intended to provide feedback and make improvements.

Audits can bring bad news or benefits to small businesses

An IRS audit can be a terminal event for a small business, especially if it's found to have underpaid its tax liability. Beyond the direct costs of paying owed taxes, audits impose operational costs that may threaten a company's ...

How credit platforms may make bank loan caps ineffective

Authorities often resort to bank loan regulation when the housing market overheats. The emergence of lightly regulated online intermediaries, however, can make it harder to curb speculation.

Vehicle pollution zone to cover all of London

Older and more heavily polluting vehicles will have to pay to enter the entire metropolitan area of London from next August, the British capital's mayor said Friday.

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