Smiles and jokes can help good managers boost hotel staff performance
Hotel managers who share a smile and a joke with their teams are more likely to see staff 'going the extra mile' when engaging with customers, a new study reveals.
Hotel managers who share a smile and a joke with their teams are more likely to see staff 'going the extra mile' when engaging with customers, a new study reveals.
Economics & Business
Jun 1, 2023
0
11
Workplace ostracism refers to an employee's perception of being excluded, ignored, or rejected in the workplace. A study published in PLOS ONE by Jun Qiu at the School of Nanchang, Institute of Technology, Nanchang, Jiangxi, ...
Social Sciences
May 31, 2023
0
1
By reflecting every now and then on what they want to achieve in their job, teachers can boost their students' motivation. As well as their own.
Social Sciences
May 17, 2023
0
1
A new study analyzing online search terms used every day by millions of Russians suggests that—contrary to official data from Russian polling agencies—the invasion of Ukraine did not lead to a national "war rally" in ...
Political science
May 16, 2023
0
11
A single, 10-minute meeting between teachers and their principals can increase teacher job satisfaction, our new research shows. This increase in job satisfaction could potentially encourage teachers to stay in the profession ...
Social Sciences
May 16, 2023
0
2
A market for an expanded grocery selection at dollar stores potentially exists, especially with consumers who live less than 10 minutes away, according to data reported in the April Consumer Food Insights report.
Social Sciences
May 10, 2023
0
2
As teacher shortages continue to worsen across the United States, a new study at the University of Missouri gives insight into why so many stressed and burnt-out teachers are leaving the profession. The study found teachers ...
Social Sciences
Apr 10, 2023
0
3
The name of the game is customer satisfaction, especially in the airline industry where companies are constantly jockeying for business by promising better service than their competitors. Now a professor at the University ...
Economics & Business
Mar 24, 2023
0
12
Americans likely are receiving smaller tax refunds than they have in recent years, and most people will not be going out to spend this money, according to the February 2023 Consumer Food Insights Report. This month's report ...
Social Sciences
Mar 9, 2023
0
4
With the exception of a temporary federal law providing paid sick leave to certain employees between March and December 2020, the United States remains one of the few developed countries without federal paid sick leave protection ...
Social Sciences
Feb 23, 2023
0
42