Happy workers are 13% more productive

Research by Oxford University's Saïd Business School, in collaboration with British multinational telecoms firm BT, has found a conclusive link between happiness and productivity.

Modern family roles improve life satisfaction for parents

Increased equality has a positive effect on mothers and fathers. Thanks to greater freedom to strike an individual balance between caring for children and working in paid employment, mothers and fathers today are happier ...

Global study reveals most popular marketing metrics

Satisfaction is the most popular metric for marketing decisions around the world, according to a new study from the University of Technology Sydney (UTS) Business School.

Tired of waiting on a waiter?

We've all been there... you're out to eat and in need of a refill or the check and the wait staff is nowhere to be found. It slows down business, reduces customer satisfaction and hurts the bottom line. New research in the ...

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