Paid online reviews can deceive consumers, shows study

New research based on thousands of reviews posted on Amazon shows that when people received free products in exchange for reviews, their ratings were significantly inflated—and product sales were stronger—even though ...

Study examines the impact of fake online reviews on sales

Can you really trust that online product review before you make a purchase decision? New research has found that the practice of faking online product reviews may be more pervasive than you think.

Study finds overidentification skews online job reviews

Corporate consultants have preached "aligning" oneself with one's workplace for decades. And a new study shows how far some have taken the notion, to the point they are quite willing to tell flattering lies about their organization ...

Researchers developing algorithms to detect fake reviews

Anyone who has conducted business online—from booking a hotel to buying a book to finding a new dentist or selling their wares—has come across reviews of said products and services. Chances are they've also encountered ...

TripAdvisor rapped by British advertising watchdog

Travel website TripAdvisor was censured by Britain's advertising watchdog on Wednesday and warned that it must not claim that all of its user-generated reviews are from real travellers.

Computers learn to spot 'opinion spam' in online reviews

(PhysOrg.com) -- If you read online reviews before purchasing a product or service, you may not always be reading the truth. Review sites are becoming targets for "opinion spam" -- phony positive reviews created by sellers ...

Movie theaters cut print show times as Web gains

(AP) -- Filmgoers who have long turned to the local newspaper to find theaters and show times for movies may have to start looking elsewhere as theater chains rethink the value of paper and ink in a digital age.