Three ways companies change their products to hide inflation

Consumer price inflation in the U.K. slowed for the first time in nearly a year in August. A fall in petrol prices helped slow the overall rate but food prices continue to rise rapidly. But even with a slowdown to 9.9%, from ...

Postal Service eyes next-day Sunday delivery for holidays

As consumers demand ever-quicker and convenient package delivery, the U.S. Postal Service wants to boost its business this holiday season by offering what few e-commerce retailers can provide: cheap next-day service with ...

Why are organizational cover-ups so common?

The TV dramatization of the UK Horizon Post Office scandal evoked outrage and disbelief. However, as another example of dysfunctional organizational behavior, it was expected rather than exceptional.

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