The myth of quitting in anger

Anger often decreases – rather than boosts – a person's intention to quit a job when they identify strongly with their company, says a new study. 

Snorts indicate positive emotions in horses

New evidence that horses reliably produce more snorts in favorable situations could improve animal welfare practices, according to a study published July 11 in the open-access journal PLOS ONE by Mathilde Stomp of the Université ...

Cheerful chatbots don't necessarily improve customer service

Imagine messaging an artificial intelligence (AI) chatbot about a missing package and getting the response that it would be "delighted" to help. Once the bot creates the new order, they say they are "happy" to resolve the ...

How AI can use classroom conversations to predict academic success

The recent shift towards e-learning and online classrooms can provide valuable insight into patterns and behaviors that make students successful. Using the help of AI, researchers have determined what those patterns and behaviors ...

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