Mobile phones are a workplace problem in retail

How do frontline employees in retail react to and handle situations where the customer ignores them and instead looks at their mobile phone? This has been studied by researchers Markus Fellesson, Associate Professor at CTF, ...

Witnessing uncivil behavior

Suppose you're at a nice restaurant celebrating your anniversary. When a customer at a nearby table complains that it's taking too long to get his meal, you and your spouse overhear the server's brusque response. Would the ...

Top Australian university reports vast, 'sophisticated' hack

A top Australian university with close ties to the country's government and security services on Tuesday said it had been the victim of a vast hack by a "sophisticated operator" who gained access to 19 years of sensitive ...

Apple previews new software as it diversifies beyond iPhones

Apple, beset by falling iPhone sales, announced upcoming changes to its phone and computer software intended to highlight its increasing emphasis on digital services and to further position it as a fierce guardian of personal ...

New space race to bring satellite internet to the world

Anxiety has set in across the space industry ever since the world's richest man, Jeff Bezos, revealed Project Kuiper: a plan to put 3,236 satellites in orbit to provide high-speed internet across the globe.

Beyond 5G: The next generation

For many of us, when we send a text or make a call from our cell phones, we're relying on 4G. Though for as much as we rely on it, very few of us know what it actually means. In reality, the "G" in these terms only stands ...

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