Finding the right approach to socializing cats

Whether they are a purring housecat or a prowling neighborhood cat, felines react differently to new experiences depending on how they were socialized. Owners can choose to increase their cat's comfort level in new experiences ...

The surprising benefits of group exercise for anxious dogs

Humans weren't the only beings doing it tough with mental health issues during the pandemic. Our pets suffered too—particularly dogs, who are known to pick up on and share our own anxiety and stress. In 2022 owners reported ...

Relying on customer surveys alone may mask poor service

Customer satisfaction surveys are ubiquitous. They blip into our daily lives after dental appointments, haircuts and calls with IT. For businesses, these short questionnaires are intended to provide feedback and make improvements.

Why do cats and dogs get 'the zoomies'?

Does your cat or dog suddenly get a burst of energy and perform athletic feats around the house that would make even a gold medalist jealous? Welcome to the world of zoomies.

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