Make the best of bad reviews by leveraging consumer empathy

Researchers from Nanyang Technical University, University of Washington, and University of British Columbia published a new paper in the Journal of Marketing that examines "unfair" negative reviews and demonstrates that they ...

Hurricane Isaias roars ashore on US East Coast

Hurricane Isaias slammed into North Carolina Monday, bringing life-threatening storm surges, as the entire US eastern seaboard battened down, fearing flash floods and destructive winds.

The need for progressive national narratives

The recent rise of authoritarian nationalist movements has reinforced the tendency of many on the left, and some on the right, to reject all forms of nationalism, writes Rogers M. Smith in "Toward Progressive Narratives of ...

Bahamas braces as newly formed Hurricane Isaias bears down

New Hurricane Isaias kept on a path early Friday expected to take it to the U.S. East Coast by the weekend as it approached the Bahamas, parts of which are still recovering from the devastation of last year's Hurricane Dorian.

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