Is sexuality a private matter? Not for LGBTQI+ asylum seekers

Imagine you're seeking asylum in the Netherlands due to your sexual orientation or gender identity. The immigration authorities might question you about your sexuality. Ph.D. candidate Elias Tissandier-Nasom, who is researching ...

Complaints are different when customers think a company cares

When a consumer has a bad experience involving a company's products—be it purchasing a car with a safety defect, becoming the victim of a data breach or having baggage lost by an airline—you might think he or she wouldn't ...

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