Chatbots are cost-effective but can create customer fury

Chatbots are expected to drive 95% of online customer service interactions by 2025 but QUT research has found a failure to meet customer expectations is also driving frustration among users, reducing their likelihood of making ...

Asian elephants have a nasal pronunciation

With the help of an acoustic camera that visualizes sound pressure, researchers from the University of Vienna investigated the calls of Asian elephants. The elephants emitted their low frequency "rumbles" mainly through their ...

How much is the 'great resignation' costing companies?

For many investors, the SEC's November 2020 human capital disclosure requirement didn't require enough. The rule allows companies to choose what workforce costs, wellness, diversity and retention details—among other human ...

Studying primates to learn about the evolution of speech

Speech and language skills are unique to modern humans. While this ability evolved over millions of years, it is not possible to trace language in the fossil record because it leaves no direct imprint. Instead, re-examining ...

The deeper linguistic function of subject-verb agreement

If you are in Bucharest and impatiently waiting for, say, your children to head off to school in the morning, you might hear yourself saying something like, "Haideţi caţi întârziat, ce mai!" Or: "Obviously, you are ...

page 6 from 21