Cross-selling can help retailers avoid lost revenue from returns

It's become easy to order items thanks to the miracles of online shopping. But it's not so simple on the retailer end, especially when more than 16% of those sales are later sent back. In the U.S., that adds up to a staggering ...

You're never too busy for self-gifting, study finds

People who are feeling tense due to demands at work or home tend not to reward themselves with gifts, new research finds—even though a new product or visit to the spa might be exactly what they need.

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