How do horses read human emotional cues?

Scientists have demonstrated for the first time that horses integrate human facial expressions and voice tones to perceive human emotion, regardless of whether the person is familiar or not.

Sales newbies, don't fret—just go above and beyond

Good news for novice salespeople worried about becoming successful: Expressing your gratitude to customers by going above and beyond your job description may be as effective as developing long-term relationships with them, ...

Dogs hear our words and how we say them

When people hear another person talking to them, they respond not only to what is being said—those consonants and vowels strung together into words and sentences—but also to other features of that speech—the emotional ...