Comforting chatbot

Chatting with the customer service is now considered normal. But what if 'Eva', 'John' or 'Julia' were capable of not just solving technical problems but also providing us with emotional support? Janneke van der Zwaan investigated ...

Affectiva technology taps into people's emotions

Computers may soon understand people better than their spouses do, courtesy of innovations from startup Affectiva that expand on groundbreaking sensing research at the Massachusetts Institute of Technology (MIT).

Positive words: the glue to social interaction

(Phys.org) -- Scientists at ETH Zurich have studied the use of language, finding that words with a positive emotional content are more frequently used in written communication. This result supports the theory that social ...

Emotion-reading tech fails the racial bias test

Facial recognition technology has progressed to point where it now interprets emotions in facial expressions. This type of analysis is increasingly used in daily life. For example, companies can use facial recognition software ...

Facebook feelings are contagious, study shows

You can't catch a cold from a friend online. But can you catch a mood? It would seem so, according to new research from the University of California, San Diego.

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