Study examines the impact of fake online reviews on sales

Can you really trust that online product review before you make a purchase decision? New research has found that the practice of faking online product reviews may be more pervasive than you think.

New research shows live chats can increase sales by nearly 16%

Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don't have the advantage of face-to-face communication that brick-and-mortar stores do. New research ...

BuzzFeed to cut 15% of its workers: reports

BuzzFeed, one of the highest profile entertainment and news sites on the internet, plans to cut 15 percent of its workforce, US media reports said Wednesday.