Chatbots are expected to drive 95% of online customer service interactions by 2025 but QUT research has found a failure to meet customer expectations is also driving frustration among users, reducing their likelihood of making ...
Social Sciences
Oct 18, 2022
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5
Digitalization is a rather nebulous term with many different definitions in various fields. According to researchers writing in the International Journal of Global Environmental Issues, digitalization might encompass production, ...
Economics & Business
Oct 17, 2022
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11
The role of the city is changing. To find out how, we surveyed more than 2,000 Victorians living in Melbourne, its suburbs and regional centres in April 2022.
Social Sciences
Aug 25, 2022
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5
Around 3.7 million Australians have been unintentionally caught in an ocean rip. For the unprepared it can be a harrowing experience—but for experienced surfers, rips are a handy way to ride through the whitewash and out ...
Environment
Jul 27, 2022
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8
While cash is issued in the form of physical paper and coins, central bank digital currency (CBDC) involves recording transaction information in a digital ledger kept by the central bank. A study published in Economic Inquiry ...
Economics & Business
May 18, 2022
1
14
Small islands in the Indian Ocean, the Caribbean or in the Pacific islands promise dream holidays and the fulfillment of bucket lists. And, for the islands themselves, tourism is a vital source of jobs, income and prosperity.
Economics & Business
Nov 3, 2021
0
15
Construction material prices are uncommonly high. Material shortages are affecting the construction industry, which uses up to 50% of the world's raw materials. The pressure to move to a circular economy is substantial.
Environment
Nov 1, 2021
1
5
Women still face a massive gender bias in science careers worldwide, UNESCO reported on Wednesday, with several rich western nations way behind poorer ones in terms of gender equality.
Social Sciences
Feb 10, 2021
5
25
In a circular economy, we wouldn't have any waste or pollution. Instead, everything we make and all our byproducts would be reused or repurposed, helping to end the over-exploitation of our finite resources and damage to ...
Environment
Nov 10, 2020
10
6
Gender discrimination continues to plague organizations, and "gig economy" businesses, which have thrived over the last decade, are not immune, according to new research from the University of Notre Dame.
Economics & Business
Nov 9, 2020
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