Big Data mining for better contact centre performance

Customers generally frustrated with the experience of reaching out to contact centres may finally get to change their mind, thanks to a Big Data mining solution brought by the BISON project.

Using data mining to make sense of climate change

Big data and data mining have provided several breakthroughs in fields such as health informatics, smart cities and marketing. The same techniques, however, have not delivered consistent key findings for climate change.

New evidence in support of the Planet Nine hypothesis

Last year, astronomers announced the existence of an unknown planet in our solar system. However, this hypothesis was subsequently called into question as biases in the observational data were detected. Now, Spanish astronomers ...

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