Robots, artificial intelligence, and other automation technologies enable companies to produce more. They also displace workers from their jobs, wreaking havoc on those who have no other training and are financially vulnerable.
Economics & Business
Jun 27, 2022
7
43
An international team of researchers finds that the social media messages that resonate best with loyalty program members differ from the posts that work best with other customers. The finding could inform how best to craft ...
Economics & Business
May 9, 2022
0
6
A joint project between the USF Supply Chain Innovation Lab and global manufacturer Jabil has concluded that it's good business to have a more visible supply chain network.
Economics & Business
May 6, 2022
0
4
From Nike to Ben & Jerry's to Airbnb, more and more brands are taking a stand on sociopolitical issues (often called brand activism), to the point it's arguably become a component of any brand's strategy.
Social Sciences
May 4, 2022
0
4
Asking customers to leave specific tip amounts before food is delivered or provided prompts larger gratuities but also leads to lower satisfaction—especially if the payment page design is crowded, I found in new research ...
Economics & Business
Apr 19, 2022
0
4
Branding is everything in marketing and the public perception of a company and its products and services. If consumers engage with a brand, if they love a brand, they are likely to be repeat customers and moreover will often ...
Economics & Business
Apr 15, 2022
0
2
Thinking of getting a tattoo but worried about consequences on the job? Maybe you shouldn't be so concerned: New research from Rice University and the University of Houston finds that customers don't necessarily look down ...
Social Sciences
Apr 4, 2022
1
12
Ensuring the presence of variety-seeking customers in the targeted local market, recruiting vendors with a differentiated and only slightly overlapping offer, and alleviating price competition between platform and vendors ...
Economics & Business
Apr 4, 2022
0
5
Customers have long expected service with a smile, which was a reasonable request before the pandemic radically altered the risks and rewards for frontline workers.
Social Sciences
Mar 11, 2022
0
12
In what way is social media affecting the "green" behavior of people in India? Research published in the International Journal of Indian Culture and Business Management looks to answer that question with respect to motivational ...
Social Sciences
Feb 21, 2022
0
20
