How the pandemic has changed the Swedish fashion industry

The COVID-19 pandemic has had clear consequences for the Swedish fashion industry. Digitalization has accelerated, while efforts to attract customers to physical stores have stagnated. A development that will continue, according ...

Relying on customer surveys alone may mask poor service

Customer satisfaction surveys are ubiquitous. They blip into our daily lives after dental appointments, haircuts and calls with IT. For businesses, these short questionnaires are intended to provide feedback and make improvements.

An examination of federal personnel changes in the Trump era

According to a new analysis, the total number of people employed full-time by the U.S. federal government remained largely unchanged by the end of the Trump administration, but with significant variation in growth, downsizing, ...

page 6 from 40