Researchers from Vrije Universiteit Amsterdam, Dartmouth College, Babson College, and LUISS University published a new paper in the Journal of Marketing that shows how to de-escalate customer anger on social media sites by ...
Economics & Business
Aug 31, 2022
0
9
During the first year of the pandemic, and amid protests for racial justice following the murder of George Floyd, tech companies such as Google, Yelp and DoorDash started "Black-owned" labeling campaigns to encourage customer ...
Social Sciences
Aug 30, 2022
0
5
Ensuring long-term and productive customer relationships is very important for the continuity of business. Interestingly, customer relationships are always forged between people, even in the context of doing business. Especially ...
Economics & Business
Aug 25, 2022
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3
Amid the global pandemic, an increasing number of people turned to golf for a socially distanced outdoor activity.
Economics & Business
Aug 11, 2022
0
9
Consumer behavior needs to change fundamentally to ensure the successful transition to a circular economy, according to a new report.
Economics & Business
Jul 28, 2022
0
10
While arts and cultural organizations across the U.S. have increasingly prioritized diversifying their customer base, many struggle to know if their efforts are moving the needle.
Economics & Business
Jul 26, 2022
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8
The next time you find yourself in a situation that could earn you money, you might do well to keep your confidence in check.
Social Sciences
Jul 21, 2022
0
32
Promotional offers for newspapers, gym memberships, internet and phone services, and other subscription-based businesses sometimes come with a catch: after a honeymoon period of reduced pricing, the business renews the membership ...
Economics & Business
Jul 14, 2022
0
2
A "normal" version of life is returning in the wake of the COVID-19 pandemic that includes travel and vacations. New research in Manufacturing & Service Operations Management predicts demand for multiple types of hotel rooms ...
Economics & Business
Jul 12, 2022
0
14
Robots, artificial intelligence, and other automation technologies enable companies to produce more. They also displace workers from their jobs, wreaking havoc on those who have no other training and are financially vulnerable.
Economics & Business
Jun 27, 2022
7
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