Global smartphone sales soared in 2012, taking a huge slice of a mobile phone market that was otherwise flat, survey data showed Friday.
Business
Jan 25, 2013
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Though designed to enhance customer experiences, post-service customer surveys might actually harm a business's relationships with consumers, according to new research by Rice University professors. The research team found ...
Economics & Business
Nov 3, 2010
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(AP) -- We appreciate your decision to read this story. Would you take a short survey about your satisfaction with the reading experience? Could you review this article on a website? Rate it for other readers?
Internet
Jan 8, 2012
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NOAA's National Weather Service is testing new language to communicate winter weather hazards in its forecasts. From now through March 31, 2013, alternative messages in winter hazard forecasts will run on a test website for ...
Environment
Dec 13, 2012
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Parcel delivery companies failed to keep customers satisfied during lockdown, with a "remarkable" decline in their service rating, according to new research.
Economics & Business
Sep 2, 2021
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A worldwide study of 327,403 metro and bus passengers shows that women are ten percent more likely to feel unsafe than men on urban public transport.
Social Sciences
Mar 25, 2020
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Good news for novice salespeople worried about becoming successful: Expressing your gratitude to customers by going above and beyond your job description may be as effective as developing long-term relationships with them, ...
Economics & Business
Aug 22, 2017
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Science requires data, and survey research is one important means of gathering it. Surveys provide a scientific way of acquiring information that is used to inform policy decisions, guide political campaigns, clarify the ...
Education
Mar 28, 2023
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Casual observers of the financial services royal commission might be forgiven for thinking the days of sales-based commissions being paid to bank and insurance staff were over.
Economics & Business
Aug 1, 2019
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